Document management in the insurance industry can be a daily challenge. However, adopting digital tools, such as electronic signatures, makes the difference by optimizing processes and saving time. And, from Viafirma, we have helped hundreds of companies to digitally transform and streamline their processes. One of them is Grupo Sura. This was demonstrated by Grupo Sura when they transformed their way of operating with Viafirma’s solution.
Grupo de Inversiones Suramericana, also known as Grupo Sura, is a holding company founded in 1944 dedicated to the insurance sector in Colombia, recognized for its solidity and nowadays leader in pensions in the region. Its main areas of work are focused on financial services. Although its headquarters are in Colombia, it is also present in other Latin American countries.
We tell you how we help them to optimize their document management with Viafirma’s electronic signature.
Electronic signature for insurance companies
There are many reasons that make electronic signatures a fundamental tool for insurance companies. It facilitates numerous tasks in the administrative and commercial day-to-day, with positive benefits such as:
- Mobility and improved productivity. Electronic signatures make it possible to sign contracts and agreements anywhere, wherever you are. Gone are the days when it was necessary to go to the office to sign a document, which translates into unquestionable time savings and increased productivity.
- It reduces paper waste, responding to the environmental needs that are the responsibility of every company.
- More agile document management. Adopting digital transformation tools adds extra value to the services offered by our company, differentiating us from the competition.
- Legal support. Viafirma’s electronic signature follows the regulations of the European Union’s eIDAS Regulation. There are three types of electronic signature and all of them are supported by Viafirma’s solutions.
Sura’s digital transformation
Transparent and secure use of digital identity is necessary, but even more so today. The electronic signature helps in the process of consolidating the digital identity of people and companies, while optimizing document management and contributing to achieve the corporate goal of zero paper. In Viafirma, one of the companies we have helped in this digital transformation is Grupo Sura.
They needed a tool with which to achieve the zero paper objective
If there is something that characterizes the routine of insurance companies is the high volume of documents they manage every day. This accelerated pace includes procedures such as:
- Policy creation, modification and cancellation
- Management of premiums and claims
- Internal document management
But Grupo Sura also had a special connotation 10 years ago: they wanted to implement the objective of zero paper in their business processes, and that implied changing the way they signed documents. Until then, they signed documents in a traditional way, on paper, and they needed to make the leap to electronic signatures through mobile devices to meet the company’s objectives.
“We decided to select Viafirma because it was the solution that best fit our reality as a company, it fulfilled all our functional and technical needs and, what was decisive in our final choice: They gave us an implementation of fingerprint reading integrated to the signature process that the other bidders failed to implement and that was a mandatory requirement to comply with the legal provisions in force at that time”, Grupo Sura.
Viafirma was a before and after in Sura’s document management
For Sura, integrating Viafirma’s electronic signature solutions was a before and after in its organization. This holding group has been using our digital solutions for 10 years, with which they have managed to digitalize the signature of:
- Insurance contracts and the Client Signature required by Colombian regulations.
- Processes of affiliation to mandatory insurance companies such as EPS Sura and ARL Sura.
- Employee hiring contracts and signature of Other Yes to labor contracts.
- Informed consent in the health areas by patients before accessing a health service provided by the company.
After asking the team that makes up Sura about their experience with Viafirma, we are proud to hear great positive words towards us:
“It has been 10 years of traveling this path of electronic signature with Viafirma and we are only grateful for the support we have received. Really, they have been an ally with whom we have learned and grown together. We are very grateful and we hope that they continue to be our ally in the electronic signature path”, Grupo Sura.
For us, working with companies like Sura is an honor. Together, we will work on signing the present and building an innovative future.
Viafirma helps you to optimize your business management
Are you looking to optimize the document management of your organization? You are in the right place. Through the success stories of our clients we intend to bring you our signature solutions, in this case, signature for insurance, so you can understand how we can help you in your day to day.
As you have read, Sura‘s results say it all, but what better than trying our digital solutions yourself? To do so, we provide you with a demo environment. In a quick meeting, our sales representatives will advise you and you will be able to get to know our tool. We have sales representatives in Spain, Colombia and Dominican Republic. Contact our team today and explore the potential of electronic signatures.