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Reminders in Requests

When a signature request is sent, it may be useful for us to include reminders. This will cause, depending on the time set, a notification to be sent to the signatory every day, every two, etc., as long as he does not sign the request.

This option can be set in the request writing in step 4 Summary, Advanced options:

Recordatorios para una solicitud de firma

 

Once you have selected when you want to send the reminder, you can also choose how many times you want it to be repeated:

Número máximo de recordatorios

 

These options are also available from API with the following variables:

retryTime: (integer) optional; number of reminders measured in days that the system automatically notifies. Reminders stop being sent when the process ends or expires. For example, a retryTime of 2 means that every 2 days a reminder will be sent.
retryCount: (integer) optional; maximum number of reminders to send.

 

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