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Digital car insurance: How to optimize it?

In Spain, the car insurance market continues to expand. According to FIVA, at the end of 2024 there were almost 34 million insured vehicles, an increase of 1.71% over the previous year (SUR in English). These figures represent the post-pandemic recovery and the general interest in having adequate coverage. However, within this evolution we also find a number of cumbersome procedures that can be streamlined with the help of technological tools.

In today’s article we explore all the details you need to know about signing up for car insurance electronically.

The rise of online business transactions

The last few years have seen a significant transformation in the way insurers operate and, more specifically, in their commercial transactions. Car insurance, dog insurance or even school insurance, there is no specialization that has not witnessed the digital change.

In this way, it has not been a single factor that has led this transformation. Although it has a direct relationship with user demand, which set the path to follow, it has also been influenced by the digitalization to which we were forced to resort by the pandemic, or other inconveniences such as the lack of efficiency, productivity, time or necessary resources. In short, bills that have led to the digitization of communications, purchasing and contracting.

Gradually, this has become standard practice and more and more people are demanding electronic channels to interact with insurers. For this, one of the star resources is the electronic signature, which guarantees the integration in the systems of each company, a great ease of use and agility in the processes.

Benefits of adopting digital tools in car insurance

Below, we present the main advantages that technology offers to people who purchase car insurance digitally:

  • Increased security in the identification of the insured. Digital solutions incorporate advanced encryption technologies that unequivocally verify the signer’s identity, reducing the risk of identity theft and fraud.
  • Fast online renewals and modifications. By being able to sign from wherever the user is, there is no need for face-to-face procedures and they are more agile.
  • Automation and efficiency. Facilitates and streamlines document management, eliminating the need for manual processes that can generate administrative errors. The entire document flow can be automated, reducing waiting times and improving traceability.
  • Improved customer experience. It provides immediacy in the signing process, which translates into a more enriching customer experience.

Digital tools provide an extra agility to the processes, eliminating possible confusions or loss of documentation, ensuring a more effective control of the situation of each client.

Success stories

In a highly competitive industry, companies in the insurance sector need to adapt to the market and look for versatile options adapted to the regulations.

Viafirma, with more than 25 years of experience, offers an advanced solution for document management. The integration is simple and flexible, even allowing to customize our digital tools based on the client’s corporate brand. In addition, the platform offers advanced functionalities such as OTP code or time stamping to guarantee the legal validity and security of each transaction.

At national and international level, Viafirma has clients in the insurance sector such as:

Sura Group

So that the holding company can continue with its routine without setbacks, we offer our tools. Thanks to them, Sura Group electronically manages procedures such as creation, modification and cancellation of policies; premiums and claims management; and also manages internal documents.

Dribo

This is an online driving school that allows its users to obtain their driving license online without complications. With us, Dribo automated its entire signing process, optimizing bureaucratic procedures with the management of files and the sending of documentation to the DGT, and reducing waiting times.

A commitment to insurers

Tired of managing your car insurance in the conventional way? Forget about losing important documentation thanks to Viafirma‘s solutions. Our digital solutions offer commitment, security and legal validity. We are backed by 25 years of experience helping to optimize the signature processes of 2,840 companies in 20 countries. With us, you have left behind inconveniences related to efficiency and productivity, contact us today and start your free trial.

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