Are you among the 36% of legal professionals who have incorporated technology solutions into their business strategy? If so, you will know that from case management to process automation, LegalTech solutions can offer you a wide range of tools that improve efficiency, reduce costs and provide a more agile and accurate service to your clients.
If, on the other hand, you are considering incorporating them, you are probably asking yourself questions such as: “What do I have to do? I exercise my activity independently and individually, Can I also benefit from legaltech solutions, What is the best option for me?”
Here are 6 tips to help you answer these questions:
Think about what results you want to achieve
Are you looking to provide proactive legal advice, perhaps to reduce costs, or do you want to optimize processes and workflow?
This is the first question you should ask yourself if you are considering incorporating Legaltech solutions in your business. As there are so many options available, it is normal to have doubts about which tool to choose. But this first step is fundamental, since depending on the objective you are trying to achieve in your company, you will have to choose one or another. Often, the solution to this answer lies in knowing which tasks are costing more work to carry out.
While KYC (Know Your Client) management solutions help organizations to verify the identity of customers, others, for example, can help to optimize recruitment processes (see a CLM – Contact Lifecycle Management – system with integrated electronic signature software).
Do not be swayed by a cheap price
What’s more valuable than digitally transform your business to make it run as efficiently as possible? Sometimes, tools with low prices can attract the user’s attention more. Especially if it is the first time that we incorporate solutions of this type, and what we want is to test how it works and if we appreciate noticeable changes.
But you should not be convinced by the most affordable option, but by the one that will best meet the needs of your business, your users and your own. Sometimes, price and resources can coincide fully; but this is not always the case. For that reason, if you want to incorporate LegalTech solutions, we recommend investing in those that are coherent and useful for your particular case.
Cohesion and internal communication
If you start using new technological tools in your organization, you must make sure that the staff knows that they have been integrated, as well as their functionalities and that they have a consolidated knowledge about them. It is also advisable to carry out training on the digital tool that we are going to start using. Even if there is some internal knowledge, it never hurts to organize this type of event. In this way, we ensure that all employees are aware of the application possibilities in their day-to-day work and act in a cohesive manner.
Trust in its validity and legality
The adoption of legal technologies may generate some apprehension, especially if it is the first time your company dives into this field. However, it is essential that you are confident in the validity and legality of the solutions you choose. This means doing thorough research on the reputation, compliance and security of the LegalTech tools you are considering.
In this line, Viafirma’s electronic signature solutions are completely valid and 100% legal. They are based on the elDAS Regulation, which is the most important regulatory framework on the subject. It guarantees that documents with digital signatures have the same validity and legal guarantee as their traditional paper equivalents.
Business intelligence: slowly but surely and at a good pace
When incorporating new tools into the business, we tend to want to see results sooner rather than later. But nothing could be further from the truth: it can take weeks or even months to see results. And we must understand that everything takes time.
Accelerating processes in a hasty manner and without a progressive degree of implementation has rarely worked out well. For this reason, it is recommended to start with a simple incorporation and, from then on, to scale up little by little. That is to say, to have a complete vision of the process and its integration into the business based on data (this is what is known as business intelligence).
Depending on the size of the organization, it is recommended to follow one strategy or another. For example, in the case of small companies, it is usual to implement a pilot test and test it. On the other hand, large consulting firms can use advanced technologies to automate tasks, but always relying on the team as a base.
The client, the focus of the strategy
With the above tips you have been able to get an idea of how the integration of LegalTech solutions should be in your organization. However, we have not yet talked about the most important thing: for whom we are going to make these changes.
It is essential that your digital transformation strategy is made with the end user at the center of all actions. What is the point of making changes if they do not bring value to our client? In fact, there are many cases of firms and consultancies that invest financially in technological tools that they are not using.
In the end, if you make the decision to develop a digital transformation project, it is because you are looking for significant changes such as cost reduction, streamlining processes or increasing the quality of the services provided. Changes that have a direct impact on the customer.